Remote Support
Two free ways to get help — pick whichever is easier for you.
Option A — Instant browser screen share
No download, no account. Works in Chrome, Edge, Safari and Firefox. Best for quick questions.
Send this link to your ABC LED contact (or call us at the number they gave you), then click the button below to join the session.
Powered by Jitsi Meet — open source, end-to-end encrypted. Click the screen-share icon in the toolbar to show your screen.
Option B — Full remote control (MeshCentral)
Best when we need to click around on your LED sign controller PC. Open-source and self-hosted by ABC LED — works on Windows, macOS, and Linux.
1. Open our remote support portal
Our remote-control portal is temporarily offline for maintenance. Please use Option A above, or contact us and we'll send you a direct connection link.
Questions? Email sales@abcled.com or call 662-889-0914.
2. Install the MeshAgent (one time)
Download and run the small MeshAgent installer for Windows, macOS, or Linux. The agent registers your device with our server so we can connect on demand.
3. Approve the remote session
When we connect, MeshAgent shows a tray prompt asking you to Accept. You can disconnect any time from the tray menu. All sessions are TLS-encrypted.
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