Remote Support

Two free ways to get help — pick whichever is easier for you.

Option A — Instant browser screen share
No download, no account. Works in Chrome, Edge, Safari and Firefox. Best for quick questions.

Send this link to your ABC LED contact (or call us at the number they gave you), then click the button below to join the session.

Powered by Jitsi Meet — open source, end-to-end encrypted. Click the screen-share icon in the toolbar to show your screen.

Option B — Full remote control (MeshCentral)
Best when we need to click around on your LED sign controller PC. Open-source and self-hosted by ABC LED — works on Windows, macOS, and Linux.

1. Open our MeshCentral portal

Open mesh.abcled.com

Your ABC LED contact will send you a one-time invite link to log in.

2. Install the MeshAgent (one time)

Download and run the small MeshAgent installer for Windows, macOS, or Linux. The agent registers your device with our server so we can connect on demand.

3. Approve the remote session

When we connect, MeshAgent shows a tray prompt asking you to Accept. You can disconnect any time from the tray menu. All sessions are TLS-encrypted.