Call 800-WE-DO-LED (844-933-6533)
Monday thru Friday, 6:00 am to 9:00 pm EST time, to speak with a friendly Customer Service representative who can help you with any order questions.
To place an order by phone, please call 800-WE-DO-LED (844-933-6533), 24 Hours A Day / 7 Days A Week.
For technical product questions, please call 800-WE-DO-LED (844-933-6533), Monday thru Friday, 6:00 am to 6:00 pm EST.
Please click on one of the subjects below. Note: Emails are usually answered within 12 hours
REMEMBER: Never send your personal information or credit card data in an email. Just provide an email address or phone number and we’ll contact you.
ABC LED Freight Customer Service — For order status, return labels, and other order inquiries.
Technical Questions — For info about ANY Lighting, Signage, Solar or Wind products, or if you have a custom product request.
Parts — Request for any parts.
Credit — Any questions regarding open accounts or credit applications.
International Orders — For inquiries, order placement, or freight charge
Items On Backorder
Items indicated On Backorder are available for purchase and can be added to your cart simply by choosing the quantity you want and clicking the “Add to Cart” button. The items will be sent as soon as our warehouse receives the new shipment from the factory.
Your account WILL NOT be charged for backorder items until they ship, so you will not see a charge for those items when you place the order. However, please note that funds must be available when the items ship or your order will be cancelled.
If the backordered items you selected are discontinued or otherwise unavailable, the order will be cancelled and your account will not be charged.
If you have any questions, please contact Customer Service at 844-933-6533 or by emailing 123@ABCLED.com
Return Policy For any reason you are not satisfied with any item purchased, you may return the insured product within 30 days in the original packaging for a refund or replacement whichever you prefer. Shipping and handling are non-refundable.
GOT ONLINE RETURNS?
CALL / E-MAIL US, WE ARE HERE TO HELP!
If you purchased an item through LightingOEM.com, you can return it for an exchange or refund within 30 days of your purchase! Just call 800-WE-DO-LED (844-933-6533) or e-mail us 1st.
We will need the item and a copy of the order invoice and we will gladly exchange or refund the purchase, no questions asked. We strive to satisfy our customers and constantly working to improve your customer experience!
All returns require a Return Authorization Number before they can be returned to ABC LED. Please contact Customer Service either by calling 800-WE-DO-LED (844-933-6533) or by emailing 123@ABCLED.COMcom to receive a Return Authorization Number. Please make sure to provide your name and invoice number and a brief description of the reason(s) for the return.
We thank you for your business.